⭐
Understand your customers, not just your orders

Feedback Intelligence

Automatically collect customer ratings after every completed order. See trends, spot issues early, and understand what your customers love — without any manual effort.

← All Features

How it works

Simple 5-step flow

1
Order Completed
When you mark an order as Completed, the customer gets a feedback prompt.
2
Customer Rates
Customer selects 1–5 stars and optionally leaves a comment on the public store page.
3
Feedback Stored
Rating is linked to the order and customer. Stored securely in your dashboard.
4
See Insights
View average rating, 7-day trend chart, and top keywords from comments.
5
Act on It
Spot negative feedback early. Identify what customers praise most.

What you get

Everything included

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Star ratings
1–5 star rating per order
💬
Comments
Optional text feedback from customers
📈
7-day trend
See if ratings are improving or dropping
🔑
Keyword analysis
Most common words from feedback
😊
Sentiment split
Positive vs negative feedback count
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Linked to orders
Every rating tied to a specific order

Ready to try Feedback Intelligence?

Free forever. Set up in under 60 seconds.